Overview

For manufacturers that require in-house control of the creation, maintenance, and publication of service and parts data, we offer data authoring and editing tools. Combined with our three decades of publishing expertise, these tools empower your organization to create useful, efficient relationships between the various fixed operations data. The scope of content managed in our product suite includes service operations, procedures, operator manuals, technical service bulletins, technical illustrations, and comprehensive parts information.

By using our authoring and editing tools, you ensure that your production and engineering data reduces supply chain costs and increases operational efficiencies. All while you reliably deliver accurate parts and service content to your dealer and service networks.

Snap-on's authoring product suite is designed to work directly with parts and service data and to manage real-time data updates to end-user applications and third-party interfaces. The suite may be deployed flexibly while maintaining absolute data security, and is used by global clients to enable collaboration with multiple operational centers.

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Features and Benefits

ConfigStudio™ is our premier data authoring and editing tool suite. ConfigStudio features and benefits include the following.

Features

ConfigStudio™ is our premier data authoring and editing tool suite. ConfigStudio features include:

WYSIWYG editor of EPC data in the navigation tree.
Automated image hotspotting with software extraction and OCR processes.
Filters applicable part data by brand, product, region, and sales market.
Integrates with engineering PLM applications.
Templates that drive pre-designed transformation of data into catalog structures. Templates enforce structure and content inclusion.
Access controls that give individual user groups (product, distributor, dealer, customer, regions) the right system access.
Advanced image controls provide visual and tactile perception of parts information.
Translation tracking and quoting.
Dictionaries support translations and easy integration to translation memory.

These and other key features allow you to perform critical tasks:

Manage the complete parts catalog publishing process.
Create integrated content between parts and service information.
Minimize manual processes by automating workflows directly from production and engineering data, using PLM or CAD data.
Integrate the modular core system with your business as needed.
Feed data to other internal systems, such as sales or warranty systems.
Streamline the process of moving data into the market.
Use Engineering Change Notices to deliver corrections to market swiftly using efficient software workflow.
Control the release of data with pinpoint precision through a system based on calendars and contacts.
Link a part to a supplier—or parts to suppliers.
Create a single central repository for data, images, and documents.
Generate multiple outputs and delivery options to down-stream sources.
Re-use of content across procedures.

Benefits: Parts Content Management

ConfigStudio™ is our premier data authoring and editing product suite. With ConfigStudio, part content is collected, filtered, and structured automatically, upstream at the engineering source. This allows authors more time to enhance and enrich the content that is useful for the part catalog users. The publishing staff spends less time recreating content and more time creating useful relationships.

Additional benefits to your business include:

Coordination and synchronization between groups: e.g., OEM teams, marketing, engineering, cataloging.
Improved accuracy and timeliness of parts catalog information.
Automated workflows and queues eliminate steps that add no value.
Improved consistency of data with normalized content will strength end-user experiences and reduce translation costs.
Robust upstream integration with engineering systems.
Increased data authoring and publishing efficiencies.
Supports parts for consumer and cross-branding markets.
Fewer incorrectly ordered parts.
Reduced supply chain costs.
Automates filtered part lookups by unit: e.g., VIN, serial number, PNC.

Benefits: Service Content Management

Snap-on offers a fully integrated XML authoring tool with a user-friendly interface, full WYSIWYG capabilities, and simultaneous XML and HTML views. Tools and wizards make light work of complex XML operations like creating tables or links. In addition, the system offers full graphics support.

Additional benefits to your business include:

Built-in translation memory and management lowers related costs.
Mandatory service items are tracked and controlled for legal use.
Resident rendering to PDF for print.
Message queue provides feed of publishable content to downstream systems.
Complete history and audit trail for each item.
Version tracking on all XML and graphical content allowing for download of prior versions.
Snapshots to support historical state.
Complete control over content creation, reuse, and publishing.
Increased user satisfaction through consistent terminology and content.
Validation tools to ensure completeness of publications.
Compliance with legal requirements.
Control over specific publications for product and market variants.

Data Authoring and Editing

Data Authoring and Editing

Data makes your parts business. Our solutions make your data.

Overview

Features and Benefits

Features

Benefits: Parts Content Management

Benefits: Service Content Management

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Data Authoring and Editing

Data Authoring and Editing

Data makes your parts business. Our solutions make your data.

Overview

Features and Benefits

Features

Benefits: Parts Content Management

Benefits: Service Content Management